Call for paper - Special Issue "Sustainable Hospitality Management and Marketing: From Theory to Survival Reality"

This is a special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Management".


Deadline and Submission Details

This special issue is now open for submission.

The submission deadline for full papers is on 15 April 2021.

The publication date of this special issue is in September 2021.



Guest Editors

Dr Asad Mohsin, University of Waikato, New Zealand, This email address is being protected from spambots. You need JavaScript enabled to view it.

Dr Ana Brochado, Instituto Universitário de Lisboa, Portugal, This email address is being protected from spambots. You need JavaScript enabled to view it.

Dr Andi Tamsang Andi Kele, Universiti Malaysia Sabah, Malaysia, This email address is being protected from spambots. You need JavaScript enabled to view it.


Special Issue Information

Dear Colleagues,

The recent global circumstances have highlighted the significance of the hospitality industry for its economic and social contributions. This special issue examines contemporary trends in the management and marketing of hospitality service industries. The United States Department of Labour, Standard Industry Classification (SIC) defines the hospitality industry as encompassing services pertaining to food, drinks, accommodation, transportation and even camping and recreational facilities while other countries often associate it with hotels, bars, restaurants and related facilities (Andrews, 2011). Survival of these businesses will require rethinking and realigning of hospitality management and marketing. Hospitality customer is expected to demand besides quality service and product, safe distancing measures, sanitizing and bio-security measures in all sectors of the hospitality industry. The special issue should provide knowledge, concepts, and skills necessary to analyse and evaluate the current situation, establish future trends and help hospitality businesses to meet the diversifying demand of hospitality consumers. The issue will cultivate an awareness of rapidly changing and intensifying competition to survive in the industry. It also helps to understand strategies and theories associated with hospitality service ethics, business sustainability and environmental responsibility.

Hence, there is a need to investigate how different sectors of the hospitality industry can further enhance ethical principles in managing and marketing safety and sanitation, risk and crisis management, consumer trust in design and delivery of hospitality services to grow the business.

The main aim of this special issue is to explore ‘real-life’ problems and challenges linked to hospitality management and marketing and to find solutions to survive in the current global environment.



Sustainable hospitality management

Sustainable hospitality marketing

Crisis management in the hospitality

Hospitality operations management

Human resource issues in the hospitality

Case studies in the hospitality


Author Benefits

Open Access: Free for readers, with article processing charges (APC) paid by authors or their institutions.

High visibility: Indexed by the Science Citation Index Expanded and Social Sciences Citation Index (Web of Science), as well as Scopus and other databases.

Impact factor: 2.576